How much change effort?
The effort required will vary dependent on the level of change and the transition from the current situation to the new business vision. This requires a clear change strategy. Since the level of change and the transition has multiple vectors of measurement, it is often helpful to consider the level of change that branch from key questions.
Within the X4MIS framework, we consider the following:
- How much change is desired?
- How much new capability is needed?
Based on the initial assessment of the above, we can conceptualise the change effort required.
Based on these levels, we then work to define formal systems that must be in place to:
- Define and lead the transformation program
- Support an overall programme structure
- Provide ownership and accountability
- Ensure transparency and rigorous progress tracking to lock in change
Define And Lead The Transformation Program
Defining and leading the transformation involves taking inventory of the current landscape. The level of change required as driven by the impact on the organisation, customers, and people.
Support An Overall Programme Structure
Use the change impact assessment and forcefield analysis to help describe and share the transformation scope. The overall programme structure should consider all the components of projects, including the use of resources, business process, budget allocations, or other modes of operation and systems that the programme will effect. The overall components should consider all approaches to prepare, support, and help individuals, teams, and organisations in making organisational change
Provide Ownership And Accountability
Use the stakeholder analysis and SWOT analysis to clearly define ownership and accountability. Understanding all the stakeholders involved is pivotal to responsibly manage and prevent threats. At this stage, it may still be unclear, yet doing this analysis allows for full consideration of additional responsibilities at each employee level.
Ensure Transparency And Rigorous Progress Tracking To Lock In Change
Finally process and progress tracking is used to embed the change efforts. Successful change efforts are measured by continued success of the desired state into the foreseeable future. This is measured and maintained through efficient but rigorous progress tracking.
Effort For A Technology Change Programme
The following diagram is an example of a change assessment for technology-based programmes.
How Much Change Is Required?
The potential impact on the organisation, customers and people also drives the level of change required. The following suggests the impact of several example initiatives.
