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Measure, Identify & SYSTEMATICALLY Manage

Website Under Development - Supporting Tools, key Steps, Skills and Knowledge Coming Soon

Measure Progress

  • Measure against the Business Plan and Business Benefits
  • Manage the Business Benefits Profile rigorously
  • Assess, reassess and adjust during the programme

Identify and Acknowledge Success

  • The level of employee engagement, as much as the results they deliver, is a true measures of success.
  • Define the measures, both statistical and emotional including key performance indicators and key success factors

Systematically Manage Resistance

  • Resistance to change comes in both overt and covert forms.
  • Managers must be able to recognise and respond to resistance positively, so that it is dispelled and not allowed to slow progress.
  • An unconscious ‘agreement’ that ‘things can’t change’ cannot be allowed to build

Is the behaviour important?

Could they do it before?

Could they do it if their life depended on it?

Is there reward for negative behaviour?

Is there punishment for positive behaviour?

Have customers noticed any measurable difference?

From which groups or individuals and for what reasons do you expect resistance to this change?

Supporting Tools (coming soon)

X4MIS Change Management methodology - MIS

Key Steps to Follow

1.    Coming soon



Skills and Knowledge

Skills and knowledge for each X4MIS Component will be published in the Training Section (work in progress).

While the Change Institute will provide X4MIS training, the Change Management Methodology is Free to use and by association any qualified organisation can offer training for the defined competencies.