The Foundation of Successful Transformation

The Question That Determines Success or Failure

Picture this scenario: Your organisation is six weeks...

Understanding How Hard Your Change Will Be.

The Question Every Change Leader Must Answer

You're three months into a major change initiative. The ...

The Question Every Change Manager Faces

You're leading a change initiative. The project team is asking what change management activities you'll deliv...

Why questions matter in stakeholder interviews.

In every transformation initiative, there's a critical moment that determines success or failure long...

Having read the first three articles in this Old and New Story's series, let's see how this all comes together with a real-world scenario:

Scenari...

Why Business Analyst's and the Change Management team must collaborate. 

Traditionally, Business Analysts (BAs) and Change Management (CM) teams have...

Navigating The Gap - Where Change Actually Happens

Every organisational transformation involves a journey from where we are now (the Old Story) to wh...

 Creating the Narrative Foundation for Change

Change initiatives can energise or create resistance depending on how leaders articulate the journey...

A clearly defined program scope is one of the most powerful tools for ensuring transformation success. It outlines what the project will deliver, what...

When planning a change initiative, it’s easy to focus on the most obvious groups — executives, managers, and employees directly impacted by the transf...

A well-structured Change Champion Network is one of the most effective enablers of transformation success.

Champions act as the connective tissue bet...

In every transformation initiative, clearly defining the change management scope is one of the most critical — yet often overlooked — success factors....

Effective governance is the backbone of successful transformation programs.
Governance groups ensure accountability, alignment, and informed decision-...

In every transformation journey, there are people who shape conversations, shift mindsets, and inspire others to take action — these are your Change I...

 When it comes to driving successful organizational change, early adopters play a crucial role. These individuals are the first to embrace new ways of...

The Change Manager is the central figure in guiding organisations through periods of transformation. Their role is pivotal in ensuring change initiati...

This role serves as on-the-ground advocates, facilitators, and role models who drive adoption and engagement at a team level.  By acting as a trusted ...

This role is critical for fostering transparency, building trust, and reducing resistance to change.  It is responsible for crafting and executing com...

This role ensures that business processes are efficient, aligned with strategic goals, and capable of supporting the desired outcomes of the change in...

This pivotal role ensures employees are motivated, informed, and actively involved throughout the change management process.

This role focuses on fos...

The Subject Matter Expert (SME) delivers a deep and/or specialised knowledge of specific processes, systems, tools, or business functions that are imp...

This role ensures potential barriers to the success of the change initiative are identified and addressed before they can impact the organization.  Th...

This role may not be a permanent member of the Change Team; they may be seconded from the HR department on a full or part time bases for the duration ...